Information We Collect

• Name
• Company name
• Email address
• Phone or mobile number
• Location or address
• Product enquiries
• Order or quotation-related details
• Information submitted through contact or enquiry forms

We may also collect basic technical information such as browser type, device information, IP address, and website usage information.

How We Use Your Information

Respond to your enquiries

Share product, pricing, and availability information

Prepare quotations

Process orders and business requests

Provide customer support

Follow up regarding previous enquiries or purchases

Improve our products, services, and website

Maintain necessary business and transaction records

Communication

We may contact you through phone, email, WhatsApp, or other business communication channels regarding your enquiries, orders, quotations, or related products and services.

You may request to stop receiving non-essential promotional communications at any time.

Sharing of Information

We do not sell or rent your personal information.

Information may be shared with trusted service providers, logistics partners, or other business partners only where necessary to provide requested services, complete transactions, or meet legal requirements.

Data Security

We take reasonable measures to protect your information against unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for business, customer service, accounting, legal, or regulatory purposes.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and regulatory requirements.

Data Deletion Instructions

To request deletion of your personal data, email info@shivanipetrochem.in with the subject Data Deletion Request and include your name and registered phone or WhatsApp number. We will verify and process your request within 30 days. Certain information may be retained where legally required.

Cookies

Our website may use cookies or similar technologies to improve website functionality and understand how visitors use the site. You can manage or disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised date.

Contact Us

For any questions regarding this Privacy Policy or your personal information, please contact:

Websitehttp://shivanipetrochem.in